Refund & Return Policy

Last updated: 24 October 2026

We want you to keep the outfit, not the problem. This policy explains when a return or refund is possible.

1. Return window

Raise a request within 7 days of delivery on WhatsApp 77409 92663 or at care@trendsyounique.com with your order number and photographs of the item.

2. What qualifies for a return or exchange

A manufacturing defect such as a broken seam, missing embroidery, or a wrong size shipped.
Damage in transit.
A different item or colour from what you ordered.

3. What does not qualify

Items worn, washed, altered or dry-cleaned by you.
Items without original tags and packaging.
Free-size or made-to-order items altered at your request.
Slight colour variation between screens, or small irregularities in hand embroidery.
Sale items marked "final sale".

4. How to return

1. Message us with your order number and photos.

2. We confirm within 48 hours and share a pickup attempt or a courier address.

3. Pack the item with tags intact. Please do not attach tape directly to fabric.

4. We inspect the item on arrival and approve the refund or exchange.

Return shipping is free when the fault is ours. For a size exchange requested by you, a Rs. 150 courier charge applies.

5. Refunds

All orders: refunded to the original payment method within 5–7 working days after we receive and inspect the item.
If the original method is unavailable: refunded by UPI or bank transfer to an account in your name.
Cancellations before dispatch: full refund processed within 48 hours.

6. Exchanges

If your size is in stock we ship the replacement within 2 working days of receiving the return. If it is not in stock you can pick another style of equal value or take a refund.

7. Non-refundable charges

Courier charges are not refunded when the return is not due to a defect.

8. Late or missing refunds

If more than 7 working days have passed, first check your bank or UPI app, then write to us with the order number. We will share the provider reference number.