Shipping Policy

Last updated: 24 October 2026

1. Where we ship

We ship across India. If your pincode is not serviceable by our courier partners, we inform you within 24 hours and arrange an alternative or a full refund.

2. Charges

• All orders: free shipping anywhere in India.
• Prepaid only: we accept UPI, cards and net banking. A secure payment link is shared on WhatsApp right after you place the order.

3. Dispatch time

Orders are packed and handed to the courier within 1–2 working days (Monday to Saturday, excluding public holidays). Orders placed after 4 pm are processed the next working day.

4. Delivery time

These are estimates, not guarantees. Festive weeks, weather and courier disruptions can add a few days.

5. Tracking

The tracking link is sent on WhatsApp and email as soon as the courier picks up the parcel. You can also view the status on your order page.

6. Failed delivery

Our courier makes up to three attempts and calls your number before each attempt. If all attempts fail, the parcel returns to us. We then contact you to reship (courier charges apply) or refund the amount, as explained in our Refund & Return policy.

7. Wrong address

Please check your address and pincode at checkout. If you spot a mistake, message us within 2 hours on WhatsApp; after dispatch we can only change the delivery address in some cases and only if the courier allows it.